APT SERVICES – PRIVACY POLICY
Last Updated: August 9th, 2025
Welcome to APT Services’ privacy policy (“Privacy Policy” or “Policy”).
APT Services (“APT Services”, “we”, “our”, or “us”) operates an online marketplace connecting customers with independent service professionals across multiple categories. This Policy explains how we collect, store, use, process, and disclose personal data when you access or interact with our website, mobile application, or related services (collectively, the “Platform”) or when you use services offered by us or by service professionals on or through the Platform (“Professional Services”).
By using our Services, you agree to the practices described in this Policy. Please read this Policy alongside our Terms & Conditions.
1. WHO THIS POLICY APPLIES TO
This Policy applies to:
● Customers who book services through the Platform
● Service Professionals who offer Professional Services via the Platform
By using the Platform, you consent to our collection, use, and sharing of your personal data as described herein.
2. PERSONAL DATA WE COLLECT
We may collect the following types of personal data:
a) Contact Data: Name, email, phone number, address, and location.
b) Identity & Profile Data: Username, profile photos, gender, and verification details.
c) Technical Data: IP address, browser type, device identifiers, operating system, and usage patterns.
d) Transaction Data: Payment details (processed securely via payment partners), UPI IDs, booking history.
e) Usage Data: Services you viewed or booked, time spent on the Platform, and user interactions.
f) Marketing Data: Preferences, feedback, reviews, and survey responses.
We may also collect aggregated and anonymised data for analytics.
3. HOW WE COLLECT PERSONAL DATA
a) Directly from You – When you register, book a service, make a payment, or contact us.
b) Automatically – Through cookies, analytics, and tracking technologies.
c) From Third Parties – Payment processors, analytics providers, or publicly available sources.
4. HOW WE USE PERSONAL DATA
We use your data to:
We will not sell your personal data to third parties.
5. COOKIES AND TRACKING
We use cookies to:
● Store your preferences
● Analyse Platform performance
● Track usage for improvements
You may disable cookies in your browser, but some features may not work as intended.
6. DATA SHARING AND DISCLOSURE
We may share your data with:
● Service Professionals to enable service fulfilment
● Payment processors for transaction handling
● Third-party service providers (hosting, analytics, marketing)
● Authorities if required by law or to protect our legal rights
All third parties must handle your data in compliance with this Policy and applicable laws.
7. YOUR RIGHTS
Under Indian law, you may:
● Access and review your personal data
● Request corrections
● Withdraw consent for certain uses
● Request deletion of your account and personal data
Requests can be sent to [privacy@aptservices.in].
8. DATA RETENTION
We retain your personal data for as long as necessary to:
● Provide services
● Comply with legal obligations
● Resolve disputes
9. SECURITY MEASURES
We use encryption, secure servers, and access controls to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.
10. BUSINESS TRANSFERS
If APT Services is involved in a merger, acquisition, or sale, your personal data may be transferred as part of that transaction.
11. UPDATES TO THIS POLICY
We may update this Policy from time to time. Updates will be posted on the Platform, and continued use of our services constitutes acceptance of the updated Policy.
12. GRIEVANCE OFFICER
Name: [To be inserted]
Email: [grievance@aptservices.in]
Address: [To be inserted]
